Office Policies

PAYMENT

Payment is due at the time of service. Payment methods accepted: Cash, Check, Visa, MasterCard, Discover. Payment plans are available for certain therapy programs and packages. Ask us for details.

INSURANCE

No insurance is accepted or processed in our office. If you would like to submit your visit to insurance, we will gladly print a receipt for payment received and services rendered at that time only. All insurance matters are strictly between you and your insurance company. Therefore, we do not speak to insurance companies, fill out any specific paperwork or respond to any mail sent to our office.

MEDICARE

No receipts from BioHealth Wellness Center may be submitted to Medicare at any time for any reason.

CANCELLATIONS

While we try to be flexible and accommodating regarding any needs to change an appointment, keep in mind that cancellations without at least a 24-hour notice and no-call/no-shows are subject to a $95 fee.

LATE ARRIVALS

In order for Dr. Siegel and his staff to give his best care to all patients, we must allow enough time to complete the needed services and recommendations for each appointment. Therefore, we must adhere to the appointment times as scheduled. If you arrive more than 10 minutes late, your appointment will need to be rescheduled and is subject to a $95 fee. We still have to adhere to our late policy regardless of traffic situations.

SUPPLEMENT TESTING

Within your regular visit, Dr. Siegel will only advise on dosages of nutritional supplements that he has recommended.

CELL PHONES

In order to protect the testing vials, all cell phones must be completely POWERED OFF before entering Dr. Siegel’s office. Airplane mode, silent and vibrate are not acceptable options in place of being powered off.

VIALS

In an effort to keep your costs down, your treatment vials are re-used each treatment. Please bring treatment vials to each appointment. There will be a $20 replacement charge per visit for vials that are lost or forgotten.

PHONE CALLS

Dr. Siegel does not directly answer phone calls. Staff is fully trained to answer most of your questions. If you need to relay information to Dr. Siegel, please complete our patient communication form found here.